Privacy Statement

Privacy Statement (UAE)

This privacy statement was last updated on May 1, 2026, and applies to citizens and legal residents of the United Arab Emirates.

In this privacy statement, we explain how we handle the data obtained via https://ospcyber.ae. We process your personal data in compliance with the UAE PDPL, which requires that:

  • We clearly state the purposes for processing your personal data.
  • We limit data collection to what is necessary for legitimate business purposes.
  • We obtain your explicit consent for processing where required by law.
  • We implement technical and organizational measures to protect your data.
  • We respect your rights to access, correct, or delete your personal data.
1. Purpose, Data, and Retention Period

We collect personal information for specific business operations.

1.1 General Contact and Support

For inquiries via phone, mail, or webforms:

  • Data collected: First and last name, account name/alias, email address, and telephone number.
  • Legal Basis: Explicit consent provided by the data subject.
  • Retention: Data is retained only as long as necessary to fulfill the purpose or as required for legal claims and litigation.

1.2 Service Execution and Legal Obligations

To support purchased products or comply with UAE regulatory requirements:

  • Data collected: Names, email, telephone, IP address, geolocation, and physical address.
  • Legal Basis: Necessity for the execution of a contract or compliance with a legal/regulatory obligation in the UAE.

1.3 Website Improvement and Personalization

  • Data collected: Browsing history, search history, and interaction with advertisements.
  • Legal Basis: Legitimate interests of the controller, provided they do not override the privacy rights of the data subject.
2. Sharing and International Transfers

Your data may be shared with processors for service delivery:

Processors

  • OSP Cyber Academy (United Kingdom).
  • Espo CRM (United Arab Emirates).
  • Cross-Border Transfer: When data is transferred outside of the UAE, we ensure the receiving country provides an adequate level of protection as mandated by the UAE Data Office.
3. Security

We take appropriate security measures to prevent unauthorized access, abuse, or disclosure of your data. Access is limited to authorized personnel and is regularly reviewed.

4. Your Rights under UAE PDPL

As a data subject in the UAE, you have the following rights:

  • Right to Information: To know why your data is needed and how it is used.
  • Right of Access: To request a copy of your personal data.
  • Right to Rectification: To correct or supplement inaccurate data.
  • Right to Erasure (Right to be Forgotten): To have your data deleted when it is no longer necessary.
  • Right to Withdraw Consent: To revoke consent at any time for data processed based on consent.
  • Right to Data Portability: To receive your data in a structured, machine-readable format for transfer to another controller.
  • Right to Object: To object to processing for direct marketing or statistical purposes.
5. Children

Our services are not intended for children[cite: 2]. We do not intentionally collect personal data from individuals under the age of consent in the UAE without parental or legal guardian authorization[cite: 2].

6. Submitting a Complaint

If you are dissatisfied with our data handling, you have the right to submit a complaint to the UAE Data Office (the designated regulatory authority under the UAE PDPL)[cite: 1].

7. Contact Details

OSP Cyber FZ LLC

FDAM0717 Compass Building, Al Shohada Road

P.O. Box Al Shohada Road, AL Hamra Industrial Zone-FZ,

Ras Al Khaimah, United Arab Emirates

Website: https://ospcyber.ae

Email: legal@ospcyber.ae

For automated data requests (Access, Deletion, or Export), please use our Data Request Form on our website.

Privacy Statement (UK)

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://ospcyber.ae. This privacy notice was last updated on 8th May 2026.

By providing us with your data, you warrant to us that you are over 13 years of age.

OSP Cyber FFZ LLC are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.

Our full details are: Full name of legal entity: OSP Cyber FFZ LLC

Data Protection Officer: Email address: legal@ospcyber.ae

Registered address: FDAM0717 Compass Building, Al Shohada Road, P.O. Box Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at enquiries@ospcyber.ae.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

1.2 Newsletters

For this purpose we use the following data:

    The basis on which we may process these data is:

    Upon the provision of consent.

    Retention period

    We retain this data until the service is terminated.

    1.3 To support services or products that a customer wants to buy or has purchased

    For this purpose we use the following data:

    • A first and last name
    • An email address
    • Account name or alias
    • A telephone number
    • IP Address

    The basis on which we may process these data is:

    It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

    Retention period

    We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

    1.4 To be able to comply with legal obligations

    For this purpose we use the following data:

    • A first and last name
    • Account name or alias
    • An email address
    • A telephone number
    • A home or other physical address, including street name and name of a city or town
    • IP Address
    • Geolocation data

    The basis on which we may process these data is:

    For compliance with a legal or regulatory obligation.

    Retention period

    We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

    1.5 Compiling and analyzing statistics for website improvement.

    For this purpose we use the following data:

    • A first and last name
    • Account name or alias
    • An email address
    • IP Address
    • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
    • Geolocation data

    The basis on which we may process these data is:

    It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.

    Retention period

    We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

    1.6 To be able to offer personalized products and services

    For this purpose we use the following data:

    • A first and last name
    • Account name or alias
    • An email address
    • A telephone number
    • IP Address
    • Geolocation data
    • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

    The basis on which we may process these data is:

    It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.

    Retention period

    We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

    1.7 Registering an account

    For this purpose we use the following data:

      The basis on which we may process these data is:

      Upon the provision of consent.

      Retention period

      We retain this data until the service is terminated.

      1.8 Payments

      For this purpose we use the following data:

        The basis on which we may process these data is:

        Upon the provision of consent.

        Retention period

        We retain this data until the service is terminated.

        1.9 To sell or share data with a third party

        For this purpose we use the following data:

        • A first and last name
        • Account name or alias
        • A home or other physical address, including street name and name of a city or town
        • An email address
        • A telephone number
        • IP Address
        • Geolocation data
        • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

        The basis on which we may process these data is:

        Upon the provision of consent.

        Retention period

        We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

        Privacy Statement (EU)

        This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://ospcyber.ae. This privacy notice was last updated on 8th May 2026.

        By providing us with your data, you warrant to us that you are over 13 years of age.

        OSP Cyber FFZ LLC are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

        We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.

        Our full details are: Full name of legal entity: OSP Cyber FFZ LLC

        Data Protection Officer: Email address: legal@ospcyber.ae

        Registered address: FDAM0717 Compass Building, Al Shohada Road, P.O. Box Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

        It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at enquiries@ospcyber.ae.

         

        1. Purpose, data and retention period

        We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

        1.1 Contact - Through phone, mail, email and/or webforms

        For this purpose we use the following data:

        • A first and last name
        • Account name or alias
        • An email address
        • A telephone number

        The basis on which we may process these data is:

        Upon the provision of consent.

        Retention period

        We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

        1.2 Newsletters

        For this purpose we use the following data:

          The basis on which we may process these data is:

          Upon the provision of consent.

          Retention period

          We retain this data until the service is terminated.

          1.3 To support services or products that a customer wants to buy or has purchased

          For this purpose we use the following data:

          • A first and last name
          • An email address
          • Account name or alias
          • A telephone number
          • IP Address

          The basis on which we may process these data is:

          It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

          Retention period

          We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

          1.4 To be able to comply with legal obligations

          For this purpose we use the following data:

          • A first and last name
          • Account name or alias
          • An email address
          • A telephone number
          • A home or other physical address, including street name and name of a city or town
          • IP Address
          • Geolocation data

          The basis on which we may process these data is:

          For compliance with a legal or regulatory obligation.

          Retention period

          We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

          1.5 Compiling and analyzing statistics for website improvement.

          For this purpose we use the following data:

          • A first and last name
          • Account name or alias
          • An email address
          • IP Address
          • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
          • Geolocation data

          The basis on which we may process these data is:

          It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.

          Retention period

          We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

          1.6 To be able to offer personalized products and services

          For this purpose we use the following data:

          • A first and last name
          • Account name or alias
          • An email address
          • A telephone number
          • IP Address
          • Geolocation data
          • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

          The basis on which we may process these data is:

          It is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and that interest outweighs the interest of the person concerned.

          Retention period

          We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

          1.7 Registering an account

          For this purpose we use the following data:

            The basis on which we may process these data is:

            Upon the provision of consent.

            Retention period

            We retain this data until the service is terminated.

            1.8 Payments

            For this purpose we use the following data:

              The basis on which we may process these data is:

              Upon the provision of consent.

              Retention period

              We retain this data until the service is terminated.

              1.9 To sell or share data with a third party

              For this purpose we use the following data:

              • A first and last name
              • Account name or alias
              • A home or other physical address, including street name and name of a city or town
              • An email address
              • A telephone number
              • IP Address
              • Geolocation data
              • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

              The basis on which we may process these data is:

              Upon the provision of consent.

              Retention period

              We determine the retention period according to fixed objective criteria: We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

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